Housing completions13,50914,57215,17116,04316,449
Average selling price£190,533£199,127£206,765£213,321£215,563
Our Customers
HBF Customer Satisfaction Survey 3 star3 star3 star3 star3 star
Our People
Average number of employees 3,4534,1884,5264,5354,809
Average number of female employees 1,0011,1621,1271,1251,208
Female employees %29%27%25%25%25%
Female employees on Senior Management team %13%10%13%13%19%
Training days delivered (excluding apprenticeships)7,91110,21210,55010,66911,031
Number of trainees and apprenticesc. 440c. 580c. 550c. 590c.630
Our Wellbeing
No. of worker RIDDOR reportable incidents in our housebuilding operations4147474945
No. of worker RIDDOR reportable incidents in our manufacturing operations ---33
RIDDORs per 1,000 workers in our housebuilding operations3.
HSE Prosecutions10000
HSE Enforcement Notices72011
Our Environment
Greenhouse gas emissions (Tonnes CO2e)*27,85131,55732,59933,52038,400
Greenhouse gas emissions per home completed (Tonnes CO2e)*
Average SAP rating8383838383
Homes incorporating renewable energy1,2151,3381,218901993
Waste generated (Tonnes)86,00091,161100,444116,261110,726
Waste per home completed (Tonnes)
Waste recycled %90%92%93%92%96%
Trees planted93,595123,89773,99083,86382,922
Trees planted per home completed79555
Our Communities
Social and affordable homes completed**2,2562,1472,4483,0053,333
Value of social and affordable homes delivered£226m£221m£262m£348m£394m
Social and affordable as a proportion of total completions17%15%16%19%20%
Infrastructure contributions (£m)48.446.965.564.480.7
Charitable donations made by the Group (£)113,000593,000 699,000664,500798,300

* 2017 data has been restated to include some direct groundworks operations which have been brought in-house.

** 2016 figures include shared equity sales and Discounted Open Market Value Housing. 2017-2018 figures include Discounted Open Market Value Housing.