The Group has well-designed core house types providing a good range of attractively priced homes for our customers and supporting efficient operations. Our off-site manufacturing
capabilities, Space4, Brickworks and going forwards Tileworks, support our production rates and the sustainability and quality of key materials. We have enhanced our build quality, safety and
assurance processes through the introduction of our customer care improvement plan at the start of 2019. Without compromising quality or customer service, we maintain efficient operations and appropriate work in progress levels to meet our customers’ needs. We retain flexibility to react quickly to changes in the housing cycle.