You are here:
Our customers

Handy how-to videos

about us image

Getting to know your new home

Congratulations! You're officially the proud owner of a new Persimmon home. It's an exciting time, but you'll also have lots of questions which is why we've put together a handy selection of 'how-to' videos to support you every step of the way.

Your New Home Demonstration

Find out more about your new home including appliance maintenance and system operations, as well as taking a look at all its benefits.


View the video here.

Tap flow rates, restrictors and tap aerators

When moving into your new home it's important to keep your baths, sinks and taps in tip top shape and working properly.

View the video here.

Isolating your water supply

It's always a good idea to know how to turn off the mains water supply into your home in case you need to isolate it for maintenance.

View the video here.

Your garden

It’s important to look after your garden space to ensure it beds-in to become an established lawn.

View the video here.

Hanging fixings to walls

A quick and handy guide to safely hanging wall fixings in your new home.

View the video here.

Introduction to a boiler

Our heating systems differ across developments; however, here are some general points to bear in mind.

View the video here.

Your loft space

A guide to help your understand your new home’s loft space and how to get the best from your insulation.

View the video here.

Basics of a consumer unit

Your new home’s consumer unit includes a safety device that switches off electricity automatically if there's a fault. Find out more here.

View the video here.

Your garden fence

All our fence panels are pre-treated, but to get the best from them, here’s handy guide to ongoing up-keep.

View the video here.

Drying out, shrinkage and settlement

The drying out process in your new home can take between six and 18 months. This guide will let you know what to expect.

View the video here.

General window maintenance

Our homes have a variety of window styles and locking mechanisms. Here are some points to keep in mind.

View the video here.

How to operate a fire escape window

It’s important to identify your new home’s fire escape windows. This clip will show you how to recognise them.

View the video here.

How to check & test a smoke alarm

All our new homes are fitted with smoke alarms. For your safety, it’s important to know how to test and maintain them.

View the video here.

Our Pledge to you

From the moment you reserve your new Persimmon home, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read more our pre-move and after-sales pledge to our customers to find out more.