Persimmon Homes South Yorkshire require two Customer Care Technicians based from our Harworth office. This newly opened South Yorkshire office covers a geographical area to the south of the Humber, from Sheffield to Grimsby and encompassing Lincoln City at the southern end. The successful candidate will communicate with our customers, site managers and directly employed office administrators. This is predominately a field based role and a company van and a selection of tools will be provided for business use.
Qualifications / Experience
The successful candidate will have at least 5 GCSE passes grades A-C/9-4 or equivalent. You will ordinarily need a trade background and must be able to demonstrate problem solving skills along with the technical ability and initiative to act upon these whilst liaising closely with the customer and the Customer Care department. The successful candidate is likely to have customer service experience (although not essential). A current CSCS card is also desirable to help demonstrate your industry experience.
The ideal candidate will be able to resolve general new housing defects from general joinery, painting, tiling and occasional decorating on a small scale. Although a good level of trade skill is a mandatory requirement of this role, it is equally important to have excellent interpersonal and communication skills. Great team spirit coupled with a polite and friendly manner is required along with a can do and helpful attitude to ensure a professional image is presented at all times.
Competitive Salary, Pension, Life Assurance & Bonus
Offers of employment are subject to a satisfactory background check e.g. employment history and criminal record check. These background checks are job specific to certain vacancies within Persimmon.
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