How our customers made their move: real stories of buying with Persimmon

At Persimmon, we believe moving into a new home should feel magical. It's the start of a brand-new chapter, full of possibilities. No matter who you are, where you’re coming from, or what you need, we have a way to help you get there.

With our wide range of Ways to Buy schemes, moving becomes simpler, smoother, and more exciting. Whether you’re buying a new build home for the first time, looking for space to grow, or starting fresh in a different stage of life, there’s always a Persimmon home – and a Persimmon scheme – to suit.

But don’t just take our word for it. Here are the real stories of how our customers made their move.

For Richard and Mara, moving was about more than a house; it was about starting new lives while staying connected as a family. After their marriage ended, they faced the stress of divorce and selling their house, with multiple sales falling through.

“It was heartbreaking,” Mara explained. “We needed certainty, for ourselves and our daughter.” That’s when they turned to Part Exchange. Instead of relying on a fragile chain, Persimmon bought their old house directly, guaranteeing the sale and removing the risk of collapse.

“It’s probably the lowest-stress move I’ve ever had,” Richard said. “You’ve got a guaranteed sale and purchase in one transaction. It was really easy – you could plan your life again.” Today, Richard and Mara each own a beautiful two-bedroom Persimmon home on the same street, just a few doors apart. Their daughter, Olivia, has a bedroom in both, and family life flows easily.

“It’s great,” Richard smiled. “Even the little things – if Olivia runs out of ketchup at mine, she just pops to Mum’s. We’ve built a new kind of family life, and Persimmon made it possible.”

When Alex started house hunting, it was about creating a place where he could build his future. As a teacher relocating for work, he needed a home close to friends, with space for guests, a study, and a garden for hosting. “I found the perfect Persimmon home,” Alex explained. “But at £310,000 it was just out of reach of my budget.”

That’s when the New Build Boost scheme by Gen H made the difference. With only a 5% deposit needed and an additional 15% interest-free loan fixed for 5 years, Alex was able to buy the home he really wanted.

“The boost gave me the peace of mind to move forward,” Alex said. “It meant I could afford not just the house, but also the finishing touches to make it feel like home.” Throughout the process, the Persimmon sales team supported him with clear communication and weekly updates, right through to his new home demonstration after moving in.

Now, Alex can look forward to the future: “Without New Build Boost, I’d have ended up with a smaller home that needed more work. Instead, I’ve got the space I wanted and the reassurance of a smooth, stress-free process. It was fantastic from start to finish.”

With Gen H's mortgage scheme, you could get a 15% interest-free equity loan**, giving you access to an 80% LTV mortgage and your affordability a helpful boost. 

Buying your first home can feel daunting. From mortgages to solicitors, the process is full of unknowns. But for one couple at our Orchard Mews development, Persimmon turned what could have been stressful into something exciting. They had spreadsheets, lists, and worries about delays until they met Ellie, their Persimmon sales advisor.

“She made it so simple,” they explained. “She guided us through every step, chased things up for us, and kept us reassured from start to finish.” The result? A seamless move into their brand-new first home: a modern, energy-efficient three-bedroom semi.

“As first-time buyers, choosing a new build made sense,” they said. “No chain, no renovation, and everything was ready to enjoy from day one. Moving day was honestly the best moment of my life – walking in and knowing this space was ours.”

For those looking for a first-time buyer scheme or options for budget first-time buyers, Persimmon offers a range of support, from Deposit Unlock to Deposit Match, making the dream of homeownership possible sooner.

For another Persimmon couple, Chris and Annette, moving meant embracing a new chapter after 33 years in their family home. With children grown up and a grandson now at the heart of their world, their old house felt too big.

“It was probably getting too much for us,” they admitted. “We only really lived in half of it.” By downsizing into a Persimmon home, they gained the perfect space for their needs – modern, low-maintenance, and energy efficient. More importantly, it released equity to enjoy their retirement and support their children.

“We can spend more time with our grandson, help our kids onto the ladder, and still have a beautiful new home of our own. The excitement of what’s next has completely taken over any sadness of leaving.”

Why Persimmon has something for everyone

These stories show one thing: no matter your situation, Persimmon has a way to help you move.

Separating? Part Exchange gives you certainty and a fresh start.
Buying your first home? Deposit Unlock and our other schemes make the dream possible sooner.
Looking to downsize? A brand-new, energy-efficient home can free up equity and simplify life.
Moving up the ladder? We’ve got flexible Home Change options to help you sell.

Every story is different, but the magic lies in the same place: knowing there’s always a Persimmon home, and a Persimmon scheme, to make it happen.

Our customers were thanked for their time with a gift voucher.