Persimmon Homes

Introduction to a boiler

When you move into your new Persimmon home, it's natural to have a range of questions about your new home and its heating system.


Our heating systems differ across developments. Your site team will know what type you have and can provide specific details.

Here are some general points to bear in mind:

  • Most radiators have a Thermostatic Radiator Valve (TRV) - this works by reading the air around it.
  • If you cover the TRV with towels or curtains the radiator will not function effectively.
  • The frost setting will automatically cut in when the room temperature falls below 8 degrees provided the boiler is operating.
  • The rooms where the thermostat is located won’t have a thermostatic radiator valve, as this radiator is a control radiator.
  • There may be dual heating zones, one upstairs and one downstairs, to give you more control of the heating.
  • A three-storey house may have a thermostat on each floor. Always speak to your site management team for guidance on your specific system.

Warranty peace of mind

Feel secure in the knowledge that our homes come with a two-year Persimmon Homes warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.

Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling-in period.

Our Pledge to you

From the moment you reserve your new Persimmon home, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to find out more.

Finishing Touches

Create a look that's as individual as you are. Add the finishing touches to your Persimmon home.

Supporting your communities

At Persimmon we're proud to support our local communities. Our Community Champions programme was established in 2015 and has already donated more than £3 million to over 3,500 good causes across Great Britain. We also have a programme of community events taking place as part of our partnership with Team GB for the 2024 Paris Olympics, along with other great initiatives. 


Community Champions logo

Our hugely successful Community Champions programme has already donated more than £1 million to good causes in England, Wales and Scotland. Whilst the programme is running, each of our regional offices makes a donation of up to £6,000 every quarter to local organisations.

Persimmon Homes official partner with Team GB

We're proud to be one of Team GB's official partners for Paris 2024. In the lead up to the Olympics we'll be posting lots of exciting content in partnership with Team GB, from athlete appearances to competitions and challenges.

Showcase your style

Why not share your own photos on Instagram using #lovemypersimmonhome for a chance to win a £100 Next voucher. Visit our Facebook page for terms and conditions.