Persimmon Homes

Introduction to a boiler

When you move into your new Persimmon home, it's natural to have a range of questions about your new home and its heating system.


Our heating systems differ across developments. Your site team will know what type you have and can provide specific details.

Here are some general points to bear in mind:

  • Most radiators have a Thermostatic Radiator Valve (TRV) - this works by reading the air around it.
  • If you cover the TRV with towels or curtains the radiator will not function effectively.
  • The frost setting will automatically cut in when the room temperature falls below 8 degrees provided the boiler is operating.
  • The rooms where the thermostat is located won’t have a thermostatic radiator valve, as this radiator is a control radiator.
  • There may be dual heating zones, one upstairs and one downstairs, to give you more control of the heating.
  • A three-storey house may have a thermostat on each floor. Always speak to your site management team for guidance on your specific system.

Warranty peace of mind

Feel secure in the knowledge that our homes come with a two-year Persimmon Homes warranty and in years three to 10 you’re covered by an NHBC/LABC warranty. Warranties on appliances can be set up straight away and registered directly with the manufacturer. Remember to service your boiler before the end of the first 12 months to maintain the second year of your warranty.

Our sales team is on hand via email or phone to help you, and our customer care team is available to offer support during and after your settling-in period.

Our Pledge to you

From the moment you reserve your new Persimmon home, we do our best to make the experience enjoyable and informative every step of the way; not just while you're buying, but after you've moved in too. Read our pre-move and after-sales pledge to find out more.

Finishing Touches

Create a look that's as individual as you are. Add the finishing touches to your Persimmon home.

Supporting your communities

Our Community Champions programme was established in 2015 and has already donated more than £3 million to over 3,500 good causes across Great Britain. Every month whilst the programme is running, our 32 regional businesses together give away 64 donations of up to £1,000 each. It's easy to apply for your local good cause.

Persimmon Homes is delighted to be joining forces with Team GB: the Great Britain and Northern Ireland Olympic Team run by the British Olympic Association, to give away an amazing £1 million to support children across England, Wales and Scotland.

Our hugely successful Community Champions programme has already donated more than £1 million to good causes in England, Wales and Scotland. Every month we give away 60 donations of up to £1,000 each to local groups and charities.

Showcase your style

Why not share your own photos on Instagram using #lovemypersimmonhome for a chance to win a £100 Next voucher. Visit our Facebook page for terms and conditions.