Design & construction
Our range of core house types support an efficient approach to construction whilst providing choice and affordability for our customers. Our off-site manufacturing capabilities, including our Space4 timber frame system, Brickworks and going forwards, Tileworks support our production rates and ensure quality and continuity of key supplies. We maintain a strong focus on build quality. We also maintain control over our construction costs and work in progress, to support sustainable growth and to enable us to react quickly to changes in the housing cycle and provide good availability of new homes for our customers.
Sales & customer care
We maintain a national development site network managed from 31 regional offices across the UK. This network enables us to understand the needs of local communities and deliver homes in places where people want to live and work as well as to maximise sales potential whilst mitigating market risk. Our range of house types offers customers an affordable choice of family homes. We have dedicated and skilled sales and customer care teams across the UK and we continue to invest in our systems and processes with the aim of providing excellent levels of service and customer care.