Jon Clowes, who joins us as Regional Head of Customer Care, will be responsible for providing overall leadership to Persimmon’s customer care teams operating across the Central and Wales division.

Ensuring service is provided within company guidelines to maximise customer satisfaction and maintain a positive company reputation; Jon joins from Barclays where as a Customer Care Director he held responsibility for customer relations across the bank’s local branch teams.

Commenting on his appointment, Jon said: “I am excited to be joining Persimmon Homes at an exciting time for the company and look forward to supporting the delivery of excellent customer service to our residents.”

Stephen Cleveley, Regional Chairman at Persimmon Homes in the Central region and Wales commented: “I am delighted Jon is joining us at a time when real focus is on providing excellent standards of customer service. He will support our customer care teams to ensure our customers are supported throughout their house purchase to ensure they receive a first class service.”