A home for life
02 December 2013
Persimmon Homes new development in Newton Mearns has been praised for its exceptional approach to customer service.
When primary school teacher Angela Robertson and her husband Gavin Robertson set out to find a family home they could settle into, they were astonished to find how straightforward and stress free buying a new build home actually was.
“Every step of the process was straightforward and hassle free with Persimmon,” said Angela. “We are delighted with our dream home, it could not be more perfect.
“The competitive prices, style of the houses and location were exactly what we were looking for. The layout, quality and finish are very high and we love the views from our front window.
“We are delighted with the new lifestyle our beautiful new home has given us. I love the interior design, and having a blank canvas to put my stamp on has been an absolute joy.
“The service we received from Persimmon was second to none. Janice Stewart, the sales advisor on site, was extremely helpful, friendly and professional. She went out of her way to listen to our needs and help us to find exactly the right house. Our kitchen was upgraded and the house was fitted with high quality carpets and flooring throughout.
“We also received the same high standard of customer service from the site team who have been really helpful. In fact everyone has been wonderful and made our move a breeze. We cannot thank the Persimmon staff enough for helping to turn our dream into reality.”
When asked whether the couple would recommend Persimmon Homes, Angela didn’t hesitate with her response. Angela confirmed: “We have already recommended Persimmon to two couples that we are friends with who have registered their interest already at Royale Mearns.”
To simplify the house buying process even further the couple took advantage of the Part Exchange scheme offered by Persimmon Homes. The fact that they didn’t have to worry about selling their own property in Treeburn Avenue, Giffnock, made their move even easier.
In closing, Angela enthused: “We are so happy here that we see ourselves living here for the rest of our lives.”
Persimmon Homes West Scotland’s Sales Director Ingrid Gahagan said: “It means a lot to us to hear that our customers are happy in the homes we build. We pride ourselves in providing a service that is second to none coupled with the features and affordability that buyers are looking for.
“Royale Mearns is rapidly becoming a real community, having attracted a mixture of buyers thanks to its range of exclusive three, four and five bedroom detached homes.
“These sought after homes are located in one of Glasgow’s most affluent postcodes. The development benefits from a peaceful setting within easy reach of the city offering the best of both worlds.”